array(1) { [0]=> object(WP_Term)#9186 (16) { ["term_id"]=> int(1096) ["name"]=> string(8) "Services" ["slug"]=> string(8) "services" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(1096) ["taxonomy"]=> string(8) "category" ["description"]=> string(0) "" ["parent"]=> int(1093) ["count"]=> int(2) ["filter"]=> string(3) "raw" ["cat_ID"]=> int(1096) ["category_count"]=> int(2) ["category_description"]=> string(0) "" ["cat_name"]=> string(8) "Services" ["category_nicename"]=> string(8) "services" ["category_parent"]=> int(1093) } }

Publish on : 2020-07-07
Category : Services

Far from taking a break, After Sales Service returns stronger than ever

Continuity and service ensured thanks to a strengthened partnership

MicroMega is optimising its After Sales Service by strengthening its collaboration with la Clinique de l’Instrument specialists, who, since 2017, are already responsible for part of our After Sales Service. The extended collaboration means even better After Sales Service, thanks to skills built over thirty years of experience in the field of rotary instrument repairs.

null

300 sq m

plant room integrating MicroMega tools and process
null

30 years'

experience as well as experienced technicians trained by MicroMega in the preventive and corrective maintenance of rotary instruments
null

Compliance

with regulatory requirements IT and individual for each instrument
null

Warranties

Upholding MicroMega warranty policy
null

National and international

coverage as service ensured in France and abroad
null

Timing

Same service same efficiency

Discover your new After Sales Service

La Clinique de l’Instrument was founded in 1999 on the outskirts of Strasbourg by rotary instrumentation specialilsts.
For more information on this major player, click here.
  • Deliveries
    Spare parts and small equipments for your MicroMega instruments (excluding consumables and files)
  • Repairs
    Outside or under warranty with proof. Repairs of dynamic instrument holders and other accessories outside SciCan range
  • Advice
    Operation and maintenance assistance
  • Professionalism
    Rapidity, reactivity, standard compliance, rigour
null

LA CLINIQUE DE L’INSTRUMENT

CONTACT:
Phone: +33 (0)3 88 55 77 77
Website: www.clinique-instrument.com

null

MicroMega and SciCan reorganize SciCan After Sales Service in France

Following recent internal organisational changes, please discover your new contact people regarding SciCan products in France !

===> AFTER SALES SERVICE
Are you facing issues to operate your SciCan device? Do you need practical advices about the maintenance of your equipment? Do you suspect dysfunctions?

Jérôme listens to your needs!

Jérôme PAILLEY
+33 3 81 54 42 43
+33 6 33 27 20 39
jerome.pailley@micro-mega.com

Plys médical company intervenes for us on the national territory for installation and on-site service.

===> SPARE PARTS
You need spare parts for your SciCan equipment? You want updates regarding running spare parts orders? You have questions about spare parts invoices?

Marina and Tobias from the SciCan german customer service, answer to all your questions about spare parts. Any request shall be sent by e-mail to both e-mail addresses (non-Francophone service):

Marina WAHL : mwahl@scican.com
Tobias KOTZ : tkotz@scican.com

=> SALES INQUIRIES
For any sales resquest and until further notice, please contact the head of the french COLTENE subsidiary:

Mathieu KOVES
+33 6 83 69 60 77
mathieu.koves@coltene.com

Stay updated with the breaking news alerts directly in your mailbox