Aktualisiert : 17/03/2020
Following the latest health measures taken by the French Government regarding Covid-19, COLTENE MicroMega would like to inform you that its factory activities in Besançon are maintained until further notice. We do our best to keep an efficient service for our customers and collaborators.
In order to meet your needs and deal with your orders, a specific procedure has been implemented for this exceptional period, as follows:
- Our Sales Team stays at your disposal to answer your questions via emails and phone.
- Our Customer Service deals with your orders sent to your regular contact via emails only.
- Our Supply Chain is duly active to ensue production and delivery of your goods.
However, our delivery times are impacted, we invite you to contact via emails only our Customer Service for urgent matters.
- Our Technical Service supports you if you have issues with your products via emails to your regular contact.
- Our Accounting Service answers your questions or requests sent to the regular address via emails only.
COLTENE MicroMega makes its best to accompany you during this exceptional situation just as the last decade.
We will update you on the situation regularly.
MicroMega Customer Service