Micro-Mega high precision medical devices are manufactured under maximum quality and control conditions. Depending on the product, Micro-Mega offers guarantees for 6 months to 3 years on its medical devices against all hidden manufacturing defects excluding faults due to:

  • Improper use
  • Inappropriate maintenance or application, not in accordance with our recommendations and instructions for use
  • Accidental damage (fall, impact, etc.)
  • Attempted intervention or repair by personnel not approved by Micro-Mega
  • Attempted product modification

If, despite the care taken in the quality of our products, you should find a defect in a Micro-Mega device, our customer service – a team of specialized and experienced technicians – ensures its maintenance and repair within an average time frame of 5 working days starting from the day of receipt.

For all maintenance and repairs please send the complete device to your authorized dealer or directly to:
5-12 rue du Tunnel
F-25006 BESANCON cedex

Your customer service contact in France

Repair of handpieces and contra-angles
+ 33 (0)3 81 54 42 15

Repair of hygiene devices
+ 33 (0)3 81 54 42 43

Your international customer service contact

+ 33 (0)3 81 54 42 03